Education and motivation are again key components in training staff on keeping those surfaces TouchReady™ and avoiding unnecessary contamination. They must understand the why, the when, the how and the how frequently in order to maintain the required intensity, day in and day out.
It is critically important for staff to realize that cleaning of surfaces must go well beyond clean to sight and touch. If surface cleaning is in any way trivialized, don't expect training to change problem behaviors. Visualize and personalize.