Teamwork and success are inextricably linked in Mike's approach to solving the HAI crisis. His days as a tennis player, runner and golfer gave him an appreciation for individual success but his role as a striker on his school soccer team in England serves as his template in aligning and focusing the resources of a spectrum of "position" experts.
"Engagement is a multiplier for behavior change,” he states. The apathy of a single caregiver endangers the success of the team. "Engage or get out,” sounds a bit tough Mike admits, but " ... delays endanger patient and resident safety."